Imagine a place where your talent can make a meaningful difference in people’s lives. Working at Community Connections of Franklin County is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission. Our mission is ensuring overall wellness for those we serve and support with thoughtfulness, empathy and care.

We at Community Connections of Franklin County, believe in a society where all individuals have the power to create their own opportunities and successes. Together we build a healthier, stigma free, trauma aware community.

We are looking for a Family Support Advocate

Description of Duties/Responsibilities: This position is responsible for engaging families of children with serious emotional disturbance receiving services through the Franklin County System of Care project, including providing an intake/assessment to determine unmet needs

(social determinants- food, housing, insurance, other supports); advocating on behalf of families and encouraging self-advocacy; providing transportation to the local school district to enable family participation in mental health appointments, telehealth meetings, and Parent Advisory Council Meetings; completing daily person-centered progress notes for families you are working with the same day the service is delivered; empowering families you are working with through information and education at a level they can comprehend; following up with families to ensure they were able to connect with providers; devising a plan to remove all barriers to service connection; participation in evaluation and CQI meetings, and participation in annual focus groups for the evaluation to give feedback on the project.

Qualifications:

• High School Diploma, GED required, Associate's degree preferred.
• Parent or Caregiver who has assisted children with services in Franklin County
• Awareness of culturally relevant services and supports, taking into account racial and ethnic diversity of youth and families served, youth culture, and rural culture
• Reliable and trustworthy, sound decision-making skills.
• Strong verbal, writing, organizational, and computer skills.
• Demonstrated ability to serve families in a professional, welcoming, and efficient manner
• Ability to work closely with school staff to ensure a positive, constructive environment.
• Flexible schedule to participate in school functions
• Ability to work independently
• Ability to maintain confidentiality regarding families receiving services
• Knowledge of trauma and its effects on families
• Reliable transportation including a valid driver's license, registration, inspection, and insurance
• Knowledge of primary care, behavioral health, and substance abuse providers in the area
• Must be able to clear NYS Staff Exclusion List NYS Justice Background check, and NYS Education Background check.

Supervisor Relationships: Reports Program Manger of School Based Coordinator

Skills/Knowledge: Demonstrates a family-driven approach. Demonstrates cultural competence including strong understanding of rural culture, youth culture, and culturally responsive practices with culturally and linguistically diverse families.

Travel and Other Requirements: Travel is up to 25% per week

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Malone, NY: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person